Services

Two clear ways to start.

Start with a confidential Exposure Review when you need an initial view of the practice, or commission a Practice AI Audit when you need detailed evidence, mapping and a remediation plan.

Two clear options

Choose the level of assurance you need.

The Exposure Review is a short first-step diagnostic. The Practice AI Audit is the full paid assessment for firms that need a detailed, evidenced view of AI use, exposure and controls.

Option 1 · Initial review

Confidential AI Exposure Review

A 30-minute confidential conversation to establish where obvious gaps may exist and whether a fuller audit or narrower intervention is warranted.

  • 30 minutes
  • No client file material needed
  • No obligation to proceed to an audit
  • Clear view of the right next step
Book the Exposure Review →
Option 2 · Full assessment

Qila Practice AI Audit

A full paid assessment of how AI is actually being used across the practice, where exposure sits, which controls are missing and what needs to be fixed first.

  • AI usage and shadow-use mapping
  • Data, provider and workflow exposure
  • Control gaps and verification requirements
  • Prioritised remediation and responsibility roadmap
Enquire about the Practice AI Audit →

In plain English

What good governance looks like.

Qila helps practices move from uncertainty and fragmented use to structured, accountable governance.

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Before

  • AI is being used informally or inconsistently
  • No clear internal boundaries or rules
  • Staff are unsure what is appropriate
  • Data-handling risks are not fully understood
  • Oversight is limited or unclear
✓

After

  • AI use is understood across the practice
  • Clear governance and responsibilities are in place
  • Staff have practical guidance
  • Confidentiality and data risks are better controlled
  • Leadership has clearer oversight and greater confidence

Core paid service

The Qila Practice AI Audit.

We follow AI through the practice, not just through the solicitor's browser. The review looks at people, tools, information, workflows, access, verification and responsibility.

EnquiryIntakeCorrespondenceResearchDraftingReviewSummarisationEvidenceCourt documentsBillingFile closure

Across roles: reception · support staff · legal executives · solicitors · partners · accounts · external experts.

AI usage map

What is being used, by whom and for what task.

Shadow AI register

Unapproved tools and embedded features that need a decision.

Data & provider risk

What enters each system, where it goes and what the provider can do with it.

Control-gap matrix

Current control, missing control, risk, priority and owner.

Verification requirements

Where independent checking is required and how it should be evidenced.

AI literacy needs

Who needs training, at what level and for which workflows.

Remediation roadmap

Practical priorities rather than a theoretical policy document.

Responsibility map

Who approves, supervises, escalates and signs off.

Implementation & ongoing support

Audit first. Then fix what the audit actually finds.

Governance & compliance implementation

Turn obligations into controls people can actually follow.

  • AI use policy and authorised-tool register
  • Verification and escalation procedures
  • AI literacy and role-based training
  • Vendor assessment and review cycle

Cybersecurity & AI risk

Look beyond policy at the technical ways AI can expose or be used against the practice.

  • Data flows and access controls
  • Connected-system and attack-surface review
  • Prompt-injection and malicious-content considerations
  • AI incident and response planning

Secure AI systems

Build AI around the practice, not the practice around the AI.

Once the safe use cases are clear, Qila can design controlled AI workflows and tailored software around the firm's own requirements. The goal is not a shiny chatbot. It is a governed system with defined access, matter separation, verification points and an audit trail.

  • Controlled matter-specific AI workspaces
  • Case-management and relevant system integrations
  • Human-verification checkpoints
  • Permissioning, logging and governance records
  • Secure automation for approved legal workflows

Ongoing assurance

AI products, settings and threats change. Governance has to move with them.

  • Periodic re-audit
  • Policy and provider review
  • New-tool assessment
  • Training refresh and incident review

Incident response & containment

Rapid technical support where a practice suspects a security incident, compromised account, data exposure or system vulnerability.

  • Phishing, malicious links and compromised accounts
  • Data exposure, unauthorised access and suspected leakage
  • Immediate containment, access control and system hardening
  • Recovery planning, remediation and targeted follow-up training

Not sure where to start?

Not sure which option fits?

Tell us what prompted the enquiry. We will help you decide whether the Exposure Review or the full Practice AI Audit is the right starting point.